About

Step 1: Register & Create Your Profile

• Download the Guidance document
• Read the Terms & Conditions which includes our  Privacy Policy & Terms of Use
• Register an account and create your profile. Please note it can take up to 48 hours for accounts to be approved

Step 2: Add and/or Review "Offers" & "Requests"

• Add your offer of help or request for help and wait to be contacted
• Review the offers and requests and contact an organisations if you can help or want to claim an offer
• Deliver / Receive the benefit and/or support required

Step 3: Feedback on Your Experience

• Complete the feedback form in your account profile
• Gone above and beyond? Send us an email at Social.Value@EastSussex.gov.uk to have it featured on the site.