What is Social Value?

"Social value means enriched lives and a fairer society for all. 

Government believes that social value flows from thriving communities. These are communities with strong financial, physical and natural resources and strong connections between people. This includes public funding, private investment, buildings and other spaces for communities to use. It also includes trust, goodwill and the organisations and partnerships that bring people together. Civil Society refers to all individuals and organisations when undertaking activities with the primary purpose of delivering social value independent of state control..." Read more about the Civil Society Strategy


What is the Public Services (Social Value) Act?

The Public Services (Social Value) Act 2012  requires all public bodies in England and Wales to consider;

  • How what is proposed to be procured might improve the social, economic and environmental wellbeing of the relevant area, and
  • How it might act with a view to securing that improvement.

This means that Local Authorities must consider how it can leverage its spend to improve the community in which they operate.

What is the ESCC Social Value Marketplace?

The ESCC Social Value Marketplace is a free online resource that has been co-designed by public, private and social sector organisations in East Sussex. It builds on the five foundations of social value that contribute to thriving communities and increases social value (enriched lives and social justice).

 Increased Social Value

How does the ESCC Social Value Marketplace Work?

The ESCC Social Value Marketplace matches local needs with those that can help.  It gives the community a voice.

Once registered Voluntary, Charitable and Social Enterprise (VCSE) organisations, based in the county, can request resources and organisations that want to help can offer support. 

The Requests page gives our local communities a voice so they can communicate what specific resources are required and when and where they are needed.

The Offers page gives our suppliers, philanthropists and local businesses the opportunity to communicate how they can help our communities. Download the guidance document

How do I register?

To register, click 'Sign up' on the top right-hand side of the screen.

Complete the information required and submit your request to join the ESCC Social Value Marketplace.

You must read both the Privacy Policy and Terms of Use before signing up.

Read the Terms and Conditions of Use

Can I claim an offer of help or post a request for help if I am not based in East Sussex?

The ES Sussex Social Value Marketplace is intended to secure benefits for residents and communities in the county of East Sussex only.

You can claim an offer of help or post a request for help if you operate in Eastbourne, Hastings, Lewes, Rother or Wealden and/or can evidence that a resident or community in East Sussex will receive the benefits secured from the Social Value Marketplace.

Please note you will be in breach of our terms and conditions if you claim an offer of help and/or post a request for help if you do not meet this criteria.

If you have any further questions in relation to this please email the administrator Social.Value@EastSussex.gov.uk

Can I post an offer of help or respond to a request for help if I am not based in East Sussex?

Yes. Any organisation can post an offer of help or respond to a request for help even if they are not based in the county of East Sussex.

The public sector in East Sussex have a large number of suppliers that are based outside the county and these suppliers are welcome to use the ESCC Social Value Marketplace to help deliver social value to the local area.

How can I offer or request help?

You need to register on the ESCC Social Value Marketplace in order to offer help,  make a request or claim an offer.

Once registered you will be able to  add a post on the offers or requests page and respond to the offers or requests that have been posted .

Have a look at our handy guide to get started.

How can I claim an offer?

You will need to register before you can claim an offer.

If you want to claim an offer you must operate in the County of East Sussex and be able to evidence that a resident or community in East Sussex will receive the benefit. If you meet the criteria outlined in our Terms of Use, you can use the ESCC Social Value Marketplace to send a message to the organisation that posted the offer to let them know that you are interested.

The organisation that is making the offer will decide if they want to work with you and how much of their help they are willing to give to you.

Please note you will be in breach of our Terms and Conditions of Use if  you claim an offer that does not benefit residents and communities in East Sussex.

Can I refuse an offer of help and/or refuse a request to claim the offer of help I have posted?


Organisations that join the ESCC Social Value Marketplace can refuse and/or accept requests or offers.

The decisions regarding which organisations receive help is made only by the organisation that is offering the help.

Similarly, organisations do not have to accept the help that is offered.

What does Days to go mean?

When a request or offer is posted, it is listed on the Social Value Marketplace for 3 months before it expires.

"Days to go" shows how many days are left before it needs to be updated, or re-posted.

All posts stay live for 3 months and are then archived in the account of the organisation that posted the request or offer.  

Is there a moderation process for new registrations and posts?


The ESCC Social Value Marketplace is managed by East Sussex County Council. The administrator of the site:

a) Approves all requests to join the Marketplace

b) Approves all requests for and offers of help

c) Reviews all feedback submitted

If you require any support please email  Social.Value@EastSussex.gov.uk

Please allow a minimum of 72 hours for a response

Will my email address received unsolicited emails/spam?

You can set the frequency of the alerts you receive from this website in your account profile.

In addition there is a filter on this website to deter you from receiving unsolicited emails or spam, however there is no guarantee.

Please review our Privacy Policy for more information.

What happens if I forget my password?

You can reset your password using the "forgot my password" link on the Log In screen

Will I receive a reminder that my post is due to expire?

Yes, you will be reminded every three months.

However, if you partially deliver your offer or your request is partially fulfilled you must update the fulfilment level of your post.

It is your responsibility to ensure the information posted is correct and up to date at all times.  

I am not sure what to Post?

Think about your need, what do you need help with - The Marketplace is a great place to connect with groups that want to help.

Send us an email if you are stuck or unsure about how to phrase it - we are happy to help 

What makes a good Post?

Clearly state what your need is and why you need it.  They say a picture tells a thousand words - include one in your post to really stand out.