Getting started

Step 1: Register & Create Your Profile

a)  Download the Guidance document

b)  Read the Terms & Conditions which includes our Privacy Policy & Terms of Use

c) Register an account and create your profile. Please note it can take up to 48 hours for accounts to be approved.

Step 2:  Add and/or Review "Offers" & "Requests"

a) Add your offer of help or request for help and wait to be contacted

b) Review the offers and requests and contact an organisations if you can help or want to claim an offer

c) Deliver / Receive the benefit and/or support required


Step 3:  Feedback on Your Experience  

a) Complete the feedback form in your account profile

b) When feedback is received from both organisations the bridges built icon on your organisations profile will increase confirming that an exchange has taken place